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In order to ensure our performance standards meet or exceed our customer¡¦s expectation, our 24-hour Control Centre and patrol officers are required to:
Conduct surprise random visits (not less than 4 visits per month)
Supervise and ensure quality performance
Ensure customer/contract requirements are being met
Ensure prompt responses to customer requests
Conduct relevant training as per patrol visit reporting sheet)
All of our patrol officers have been provided an electronic mobile patrol recorder for keeping visit record (Including Visit date arrival time and leave time
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About Us
IMS &
Methodology
